Privacy Policy

When you call a phone number managed by Rooney Communications on behalf of one of our business clients, we may collect: your name, phone number, email address, the reason for your call, and details you choose to share during the conversation (such as project information or scheduling preferences). Calls may be recorded and transcribed to provide accurate summaries to the business you contacted.

When a business contracts with us, we collect business contact information for its designated staff (names, email addresses, mobile numbers) in order to deliver call summaries and operational alerts.

We use collected information solely to deliver our services: routing and summarizing calls, notifying the appropriate business staff, sending information that callers request, and providing service analytics to the business you contacted. We do not sell personal information.

We send text messages only in the following cases: operational alerts to business staff who have consented in writing through their service agreement; follow-up information to callers who verbally request it during a phone call; and one-time post-service review invitations on behalf of our business clients.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. You may also contact us at blake@rooneycommunications.com.

Call information is shared only with the business you contacted (our client) and with the service providers we use to operate our platform (telephony, transcription, and automation providers), each bound to use it only for service delivery.

We retain call records for as long as needed to provide services to our clients. To request access to or deletion of your information, contact blake@rooneycommunications.com.

Rooney Communications LLC
blake@rooneycommunications.com
(469) 888-3310